At g789, your privacy is not an afterthought. This Privacy Policy explains exactly what personal information we collect from Pakistani players, why we collect it, how we use and protect it, with whom we may share it, and what rights you hold over your own data. Please read this notice carefully before registering an account or using any g789 service.
Before diving into the full legal text, here are the six core principles that guide every data decision at g789. They are commitments, not aspirations.
Your personal data — mobile number, CNIC details, payment records, and gameplay history — is protected by 256-bit SSL encryption and stored on servers held to international security standards. g789 does not cut corners on data security.
Data collected for one specific purpose — for example, your CNIC collected for KYC — is not repurposed or used for anything beyond what it was originally collected for. g789 collects only what is necessary and uses it only as stated in this policy.
g789 does not sell, rent, or broker your personal information to third-party advertisers, data brokers, or marketing companies. Your g789 account data is not a commercial product. Ever.
This policy tells you clearly what data we collect, why we collect it, who can access it, and how long we keep it. There are no hidden data practices at g789. If the practice is not described in this document, we do not do it.
Pakistani players hold specific rights over their personal data — including the right to access, correct, restrict processing of, and in certain circumstances request deletion of their data. g789 will respond to all data rights requests within twenty-four (24) hours.
g789 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our licensing authority and applicable law. Data that is no longer required is securely deleted or anonymised.
1.1 In this Privacy Policy, the following definitions apply:
1.2 This Privacy Policy applies to all Personal Data collected from Players who access the g789 Platform, regardless of the device or browser used to access it. It applies to all Pakistani players and to any individual who interacts with g789 through the Platform or via email support.
2.1 The data controller responsible for your Personal Data is the entity operating the g789 Platform under its international gaming licence. As data controller, g789 determines the purposes and means by which your Personal Data is processed.
2.2 For all privacy-related enquiries, data rights requests, and concerns regarding the processing of your Personal Data, you may contact g789's designated privacy point of contact using the details provided in Section 16 of this Policy.
2.3 Where g789 engages third-party processors — including payment service providers, game studios, and fraud prevention services — those parties act only on g789's documented instructions and are contractually prohibited from using your data for their own independent purposes.
3.1 g789 collects the following categories of Personal Data from Players:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC photograph (front and back), selfie for liveness verification | KYC verification submission |
| Contact Data | Pakistani mobile number (03XX format), email address (where provided) | Account registration |
| Financial Data | JazzCash/EasyPaisa account number, bank account details (HBL, UBL, Meezan Bank), deposit and withdrawal transaction records, PKR wallet balance history | Deposit and withdrawal operations |
| Technical Data | IP address, device type, operating system, browser type and version, session duration, login timestamps | Automatic collection on Platform access |
| Usage Data | Games played, bets placed, sports markets accessed, bonus claims, session duration, win/loss records | Ongoing gameplay and platform use |
| Communications Data | Live chat transcripts, email correspondence with g789 support, submitted complaint or dispute records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off period activations, reality check settings | Responsible gaming tool use |
3.2 g789 does not collect special categories of Personal Data — such as health data, biometric data for identification purposes beyond liveness checks, political opinions, or religious beliefs — except where strictly required by our licensing authority's AML compliance framework.
4.1 Directly from you — when you complete the g789 registration form, submit KYC documentation, make a deposit or withdrawal request, contact customer support, or update your account settings.
4.2 Automatically through the Platform — through server logs, session cookies, and device fingerprinting technology that records technical and usage data when you access the g789 Platform via any browser or device.
4.3 From payment providers — g789 receives transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank to verify deposits and process withdrawals. This data is limited to what is necessary to confirm and process the transaction.
4.4 From fraud prevention and identity verification partners — g789 uses third-party services to verify the authenticity of CNIC documents and to screen Accounts against sanctions lists and fraud databases. These partners provide verification results but do not receive more of your data than is necessary for the specific check being performed.
4.5 From game providers — licensed casino game studios may provide g789 with aggregate gameplay data for the purpose of RNG audit reconciliation, jackpot management, and technical support resolution.
5.1 g789 processes your Personal Data only where there is a lawful basis for doing so. The table below sets out the primary purposes of processing and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with the Player |
| Identity verification (KYC / AML) | Legal obligation under gaming licence conditions |
| Processing deposits and withdrawals | Performance of a contract; legal obligation |
| Fraud prevention and security monitoring | Legitimate interests of g789 and protection of Players |
| Responsible gaming tool administration | Legal obligation; legitimate interests |
| Customer support and dispute resolution | Performance of a contract; legitimate interests |
| Regulatory reporting and compliance | Legal obligation under applicable gaming and AML law |
| Personalised promotional communications (opt-in) | Consent provided at registration or updated in account settings |
| Platform analytics and improvement | Legitimate interests of g789 (anonymised / aggregated data) |
6.1 g789 does not sell your Personal Data. We share your data with third parties only to the extent necessary to operate the Platform, comply with legal obligations, and protect the safety and integrity of the gaming environment.
6.2 Categories of recipients who may receive your Personal Data:
6.3 All third-party data processors engaged by g789 are subject to written data processing agreements that require them to protect your data, process it only on g789's documented instructions, and not use it for any independent purpose.
7.1 g789 operates under an international gaming licence and may process and store Personal Data on servers located outside Pakistan. Where Personal Data is transferred to countries that do not have data protection laws equivalent to those in the licensing jurisdiction, g789 implements appropriate transfer safeguards — including standard contractual clauses or equivalent mechanisms — to ensure your data receives an adequate level of protection.
7.2 Transfers to game studios and payment processors may involve data routing through the United Kingdom, Malta, Cyprus, or other recognised gaming jurisdictions. In all cases, g789 ensures that contractual data protection obligations travel with the data.
8.1 g789 retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to defend against legal claims. The following general retention periods apply:
8.2 Where Personal Data is no longer required and no legal retention obligation applies, g789 will securely delete the data or anonymise it such that it can no longer be attributed to any identified individual.
9.1 g789 implements a layered security framework to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
9.2 Notwithstanding the above, no data transmission over the internet or storage system can be guaranteed as completely secure. You are responsible for maintaining the security of your own login credentials and for notifying g789 immediately if you suspect unauthorised access to your Account.
10.1 The g789 Platform uses cookies and similar tracking technologies to deliver core functionality, improve performance, and analyse user behaviour in aggregate. The following categories of cookies are used:
10.2 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality. All other cookie categories are optional. Note that blocking certain cookies may prevent some features from operating as intended.
11.1 As a Player whose Personal Data is processed by g789, you hold the following rights. To exercise any of these rights, contact g789 using the details in Section 16:
You have the right to request a copy of all Personal Data g789 holds about you, along with information about the purposes for which it is being processed. g789 will provide this within thirty (30) days of a valid request.
Where your Personal Data held by g789 is inaccurate or incomplete, you have the right to request that it be corrected or updated. Minor corrections can often be made directly from your Account settings panel.
In certain circumstances — where data is no longer necessary for the purpose it was collected, or where consent has been withdrawn — you may request deletion of your Personal Data. Note that legal retention obligations (see Section 8) may prevent full erasure of some data categories.
You may request that g789 restrict processing of your Personal Data while the accuracy of that data is under dispute, or where you have objected to processing and that objection is under consideration.
Where processing is based on your consent or on a contract and is carried out by automated means, you have the right to receive your Personal Data in a structured, machine-readable format, and to transmit that data to another service provider where technically feasible.
You have the right to object to processing of your Personal Data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests where you believe your individual interests override g789's legitimate grounds.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal. To withdraw marketing consent, update your notification preferences in your Account settings or contact support.
11.2 g789 will not charge a fee for exercising any of the above rights unless a request is manifestly unfounded or excessive. In such cases, g789 may charge a reasonable administrative fee or decline the request, with written explanation provided within ten (10) business days.
12.1 The g789 Platform is strictly for adults aged twenty-one (21) and above. g789 does not knowingly collect, store, or process Personal Data from individuals under the age of 21 under any circumstances.
12.2 CNIC-based KYC verification is the primary mechanism through which g789 prevents underage access. CNIC verification confirms both identity and age. No withdrawal is processed from any Account that has not completed age-verified KYC.
12.3 Where g789 becomes aware, through any means, that Personal Data has been submitted by a person under the age of 21, the relevant Account will be immediately suspended, all Personal Data associated with that Account will be deleted as quickly as legally permissible, and any deposited funds will be returned to the originating payment method.
12.4 If you believe that a minor may have accessed the g789 Platform using your payment method or personal details, please contact g789 support immediately via live chat so that the relevant Account can be identified and closed without delay.
13.1 The g789 Platform may contain references to or integrations with third-party services — including licensed game studios, payment processors, and sports data providers. These third parties operate their own privacy policies and g789 is not responsible for the data practices of any third party beyond the scope of the data processing agreements described in Section 6.3.
13.2 g789 does not include third-party advertising networks, social media tracking pixels from external platforms, or affiliate attribution technologies that would share Player browsing behaviour with external commercial entities without Player consent.
13.3 Players who use third-party payment methods — including JazzCash and EasyPaisa — should review the privacy policies of those providers independently. g789's obligations extend only to how we handle data once it has been received from those providers.
14.1 g789 may send promotional communications — including bonus offers, game launch notifications, PSL betting promotions, and VIP programme updates — to Players who have provided explicit consent to receive such communications at registration or through subsequent opt-in in Account settings.
14.2 g789 will never send unsolicited commercial messages via SMS, WhatsApp, or email without prior consent. If you receive a message claiming to be from g789 that you did not opt in to, please report it to our support team, as it may be a phishing attempt.
14.3 Consent to receive marketing communications may be withdrawn at any time by updating notification preferences in the Account settings panel or by contacting g789 support. Opting out of marketing will not affect your ability to use any Platform feature or receive transactional communications relating to your Account.
14.4 Transactional communications — including deposit confirmations, withdrawal notifications, OTP messages, account security alerts, and responsible gaming notices — are sent regardless of marketing consent, as they are necessary for Account operation and Player safety.
15.1 g789 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in our gaming licence requirements. The date of the most recent review appears at the top of this document.
15.2 Where amendments are material — meaning they significantly change how your Personal Data is collected, used, or shared — g789 will notify registered Players via on-Platform notification or by email to the address registered on the Account no fewer than seven (7) calendar days before the amended Policy takes effect.
15.3 Continued use of the g789 Platform following notification of a material amendment constitutes acceptance of the revised Privacy Policy. Where a Player does not accept the amended Policy, they may close their Account by contacting g789 support and withdrawing any remaining Real Money Balance prior to closure.
For all privacy-related enquiries, data rights requests, and concerns about how g789 processes your Personal Data, Pakistani players may contact g789 through the following channels:
g789 does not have a telephone support line. All privacy communications should be directed through live chat or email. Do not include your full CNIC number or password in any email communication — g789 will never request these details via email.
g789 handles your personal data with the same seriousness we bring to fair play and fast payouts. Now that you know exactly how your data is protected, explore everything g789 has to offer. 21+ only.
21+ only. Gambling involves risk. Please play responsibly.